Lost Property



First of all, thank you to everyone who handed something in at last year’s festival, you made a lot of people very happy!

Until the end of Monday 26th June you can head up to the LAFS (Lost and Found Services) tent at the top of Big Ground (up the hill, to the right of Worthy FM and the Churches Welcome) and attempt to collect your belongings from there.

Please hand in any items to here, or to the Information points around site, which will then be brought to the Lost and Found Services.

You can also email lostproperty@glastonburyfestivals.co.uk and AFTER THE FESTIVAL the post show team will use this email account to reunite people with their belongings.

Please only email once about your property as we will be dealing with it even if we haven’t got back to you! We receive 1000s of emails so it might take a while but we’ll try our very best to find and return your property as quickly as we can.
Remember, the more info you give, the more chance we have of finding it (so if you have a picture of the item, please attach that too). Please make the subject of your email whatever the item is (ie, “camera”, “guitar”, “wallet”).

Please send a separate email for each item e.g. bag/camera/wallet but list all the items in the first email so we can tie it up. If you lost a bag containing several items please tell us what they were in detail.

PLEASE SELECT THE APPROPRIATE CATEGORY OF MISSING ITEM, THEN COPY THAT INTO AN EMAIL AND FILL IT OUT

PASSPORTS/ DRIVING LICENCES/ OTHER FORMS OF ID

Your name:
Email address:
Mobile number:
Home number:
Address:
(For delivery)

NB: These details will only be used to reunite you with your possessions
Nationality:
Other details:

MOBILE PHONE
Your name:
Email address:
Mobile number:
Home number:
Address:
(For delivery)
NB: These details will only be used to reunite you with your possessions
IMEI number:
Make of mobile: 

You can find your IMEI number:
1) From your network provider, they will have this information and they should be happy to pass it on to you.
2) From the box it came in, or sometimes the paperwork that came with it. 

(The IMEI number is incredibly useful as it helps speed up the process of finding your phone. We have up to 100 of each of the most popular varieties of handset, and frequently they are locked, out of power or broken, so the IMEI number is essential for us to be able to identify yours.)

WALLET
Your name:
Email address:
Mobile number:
Home number:
Address:
(For delivery)
NB: These details will only be used to reunite you with your possessions
Brand:
Colour:
Material:
Style:
Contents:
Other details: 

JEWELLERY & GLASSES
Your name:
Email address:
Mobile number:
Home number:
Address:
(For delivery)
NB: These details will only be used to reunite you with your possessions Item:
Material:
Brand:
Colour:
Distinguishing features: 

KEYS
Your name:
Email address:
Mobile number:
Home number:
Address:
(For delivery)
NB: These details will only be used to reunite you with your possessions
Key brand/car model:
Number of keys:
Colours:
Other items on keyring:
Please attach picture of logo eg. Citreon/Vauxhall or whatever symbol might appear if at all possible. 

BAG
Your name:
Email address:
Mobile number:
Home number:
Address:
(For delivery)
NB: These details will only be used to reunite you with your possessions
Style:
Colour:
Pattern:
Size:
Contents and other infomation: 

CAMERA
Your name:
Email address:
Mobile number:
Home number:
Address:
(For delivery)
NB: These details will only be used to reunite you with your possessions
Camera make:
Camera model:
Type (digital/film):
Resolution (megapixels):
Identifiable photos (This needs to be more specific than “photos of festival”. If some photos were downloaded to a computer prior to attending the festival, please attach a small sample of the photos on the camera to your email, along with this form)

ELECTRONIC DEVICE (smartwatch/fitbit/airpods/vape etc)
Your name:
Email address:
Mobile number:
Home number:
Address:
(For delivery)
NB: These details will only be used to reunite you with your possessions
Make:
Model:
Account name or email that connects with product:

CLOTHING
Your name:
Email address:
Mobile number:
Home number:
Address:
(For delivery)
NB: These details will only be used to reunite you with your possessions
Style:
Colour:
Pattern:
Brand:
Size:
Contents and other information:

OTHER
Your name:
Email address:
Mobile number:
Home number:
Address:
(For delivery)
NB: These details will only be used to reunite you with your possessions
Item:
Description/other information:

For more information please use the Festival’s privacy policy on our website at /privacy-policy/ 

Due to the number of enquiries we get it can take us a while to work through the emails. We do aim to reply to every email, but please be patient, emailing multiple times will not get us to your query any quicker, but will simply fill up our inbox!

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