Ticket dispatch update

June 4, 2010

Some of you have been in touch enquiring about the status of your Glastonbury ticket delivery, so we wanted to give you an update. All UK tickets purchased through Seetickets are being sent out DX using DX secure mail service. All tickets must be signed for on delivery.

A number of you received an email on May 21st advising you that your tickets would arrive in 2-3 days. Unfortunately, this email (triggered by the tickets arriving with DX) was sent prematurely. Please don’t panic if you received this email but have not yet received your tickets. We are really sorry for any confusion this email caused.

Once DX has scheduled your delivery, you will receive a dispatch e-mail in advance to let you know that your tickets are coming. The email will include a DX tracking number (NOT your Seetickets booking reference number) which you can use to track your tickets on www.thedx.co.uk/glastonbury.

If you haven’t yet received your tickets or your dispatch email, please don’t worry, you will receive them soon. Over half of the ticket orders have already gone out, but deliveries are expected to continue up until Saturday, 19th June.

If you have any questions regarding the delivery of your tickets but have NOT yet received a dispatch email from DX, please use Seetickets’ online order tracker using your Seetickets booking reference and email address, If you HAVE received a dispatch email from DX, but have yet to receive your tickets, please email DX at Glastonbury@securemail.co.uk, quoting the tracking number from your DX dispatch email (ie, not your booking reference).

Thank you.

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