Who we are
When we refer to “we” “our”, “us” or “the Company” in this Cookie Policy we are referring to Glastonbury Festivals Limited (company number 02737866) together with Glastonbury Festival Events Limited (company number 04348175).
Whenever you use our website www.glastonburyfestivals.co.uk (the “Website”), information may be accessed through the use of cookies and similar technologies.
Throughout our Website we may include links to third-party websites, plug-ins, and applications. These other third-party websites may also use cookies or similar technologies in accordance with their own separate cookie policies. For privacy information relating to these other third-party websites, plug-ins, and applications please consult their cookie policies as appropriate.
What are cookies?
A cookie is a small text file which is placed onto your device (e.g., computer, smartphone, or another electronic device) when you visit our Website. A cookie file is stored in your web browser and allows us or a third-party to recognise you and remember things like your personalised details or user preferences. They also help us learn more about how you use and access our Website so that we can make improvements and update features.
Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser.
How do we use cookies?
We use cookies to help us learn more about how you use and access our Website in order to improve your experience. These cookies allow us to count visits and traffic sources so that we can measure and improve performance. They help us to know which pages are the most and least popular and see how visitors move around the Website.
For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.
Types of cookies
The cookies we place on your device fall into the following categories:
- Strictly necessary cookies. These cookies are essential for the Website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Website will not then work. In particular, we won’t be able to save your preferences about cookies. These cookies do not store any personally identifiable information.
- Functional cookies. These cookies enable the Website to provide enhanced functionality and personalisation. They may be set by us or by third party service providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
- Performance cookies. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. We use this information to understand how you engage with our content and to improve our Website so that you have a better experience. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our Website, or how you have engaged with our content, and will not be able to monitor its performance.
The cookies we use
The table below provides more information about the cookies we use and why:
|
The cookies we use |
What they do |
Type |
|
Google Analytics ___utmvc (less than a minute), _ga (2 years), _gid (1 day)], _gat_gtag_UA_* (less than a minute) |
Used to collect information about how visitors use our Website. We use the information to compile reports and to help us improve the Website. The cookies collect information in an anonymous form, including the number of visitors to the Website, where visitors have come to the Website from and the pages they visited. |
Performance |
|
SERVERID (Session) |
This cookie is used for load balancing and assigns the visitor to a specific server. |
Performance |
|
Nlbi_* (Session) |
This cookie is associated with Incapsula DDoS Protection and Web Application Firewall. Used for load-balancing to ensure that a users interactions with the Website are sent to the same origin server. |
Necessary |
|
visid_incap_* (1 year) |
This cookie is associated with Incapsula DDoS Protection and Web Application Firewall. Used to relate sessions to a specific user. |
Necessary |
|
incap_ses_* |
This cookie is associated with Incapsula DDoS Protection and Web Application Firewall. Used to relate HTTP requests to a certain session. |
Necessary |
|
CookieControl |
This cookie is used to store a user’s cookie consent preferences. |
Necessary |
Third party cookies
All of the cookies described so far in this Cookie Policy are “first party cookies”, which means they are set and controlled by the Company. Occasionally, third parties may set cookies on our Website which we do not control. These are called “third party cookies”. This will happen where, for example, we have included embedded content on some pages of our Website. When you visit a page with embedded content, the third-party service provider may set its own cookies on your web browser.
Please note that we do not control these cookies and cannot access them. Cookies can only be accessed by the party who originally set them. You should therefore check the third-party websites for more information about these cookies. We have listed the third-parties that set cookies on our Website below and have included a link to their cookie policies:
|
Third party provider |
Link to Cookie Policy |
|
|
|
|
|
https://www.facebook.com/privacy/policies/cookies |
|
YouTube |
https://policies.google.com/technologies/cookies |
How to turn off cookies
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. You can learn more about how to block cookies by visiting www.allaboutcookies.org. Please note that if you block cookies completely, many websites will not work properly and some functionality on our Website may not work at all.
Managing performance cookies
It is possible to opt out of having your browsing activity recorded by Google Analytics by clicking on this link. This will take you to Google’s website and generate a ‘no thanks’ cookie which will stop any further cookies being set by Google Analytics.
How to contact us
If you have any questions about this Cookie Policy or the information we hold about you, please contact the Company’s Data Protection Officer via the Contact Form or write to the Data Protection Office, Glastonbury Festival, Worthy Farm, Pilton, Somerset, BA4 4BY.
Changes to this Cookie Policy
This version was last updated on 30th Aug 2023. We may change this Cookie Policy from time to time and when we do, we will inform you by updating this section.