The Welfare Centres provide experienced, caring and confidential help for all kinds of practical and personal problems, as well as dealing with lost & found property. There are three main welfare services: Worthy Welfare, Green Welfare, and The Samaritans.
Worthy Welfare / SARSAS
This is the main centre for practical welfare support, which is open 24 hours a day throughout the Festival. If your problem is practical rather than medical, try here first. A good place to go if you lose all your kit, for example – not least because they also handle Lost Property during the festival. They also look after found children after 7pm (found kids are looked after in the Kidzfield until that time).
To complement the support and care Glastonbury provides for Festival-goers and staff, SARSAS (Somerset & Avon Rape And Sexual Abuse Support) will be located in a cabin next door to Worthy Welfare. They will offer a wellbeing area for anyone who feels unsafe due to sexual harassment or assault. If a situation makes you or any Festival-goer feel uncomfortable, or if anyone is triggered by something that has happened in the past, this is a safe place to be. Go and talk to SARSAS’s experienced support team. From sitting down for a cup of tea and a confidential chat, to more information about care and next steps at the Festival or after, they’re here to help.
Green Welfare – run by ITHINC
Situated just beyond the railway line at the entrance to the Green Fields, Green Welfare is a good place to head for if you’re feeling under the weather or just need somewhere quiet to sit and chat to someone.
These two new Worthy Rest tents, situated in Silver Hayes and The Park, are places where anyone can go if they need some time away from it all. Hosted by Mind, The Samaritans, SARSAS and Ithinc Harm Reduction team, these organisations are also on hand to provide specialised support, advice and counselling. SARSAS will also be working from a cabin next to Worthy Welfare in Big Ground.
The Festival Branch of Samaritans have been going to Glastonbury since 1974 offering 24 hour emotional support. They have a team of volunteers who work shifts throughout the day and night dealing confidentially with upset, depressed or suicidal people. The Samaritans’ tent (with prominent green and white “SAMARITANS” banners and huge flags) will be situated in the Main Markets area, near Whitelake Bridge, between the Pyramid and Other Stages.
See the Festival Branch website at www.festivalsamaritans.org. The admin address for Festival Samaritans is: firstname.lastname@example.org. Samaritans national free phone number is 116 123. Or if you’d rather “talk” via email the address is: email@example.com.