The Welfare Centres provide experienced, caring and confidential help for all kinds of practical and personal problems, as well as dealing with lost & found property. There are three main welfare services: Waggonshed Welfare, Green Welfare, and The Samaritans.
Based, unsurprisingly, in the waggonshed by the farmhouse, this is the main centre for practical welfare support. If your problem is practical rather than medical, try here first. A good place to go if you lose all your kit, for example – not least because they also handle Lost Property during the festival. They also look after found children after 8pm (found kids are looked after in the Kidz Field until that time).
Situated just beyond the railway line at the entrance to the Green Fields, Green Welfare is a good place to head for if you have any problem and are on that side of the site.
The Samaritans: The Festival Branch of Samaritans have been going to Glastonbury since 1974 offering 24 hour emotional support. They have a team of volunteers who work shifts throughout the day and night dealing confidentially with upset, depressed or suicidal people. The Samaritans’ tent (with prominent green and white “SAMARITANS” banners and huge flags) will be situated in the Main Markets area, near Whitelake Bridge, between the Pyramid and Other Stages.
See the Festival Branch website at www.festivalsamaritans.org. The admin address for Festival Samaritans is: firstname.lastname@example.org Samaritans national telephone number is 08457 909090. Or if you’d rather “talk” via email the address is: email@example.com.