Trading at Glastonbury


Please see below details on how to apply to trade at Glastonbury Festival 2019.

Applications close at 5pm on 14th November.

Thousands of food traders, charities, campaigning organisations and sellers of the bizarre and unique apply to trade at Glastonbury Festival each year. Pitches are not allocated on a first come first served basis. We assess each application on its own merit so we ask for as much information as possible including photographs of pitches and products. There will be more than 200,000 people on site at the busiest, with the public arriving from Wednesday morning onwards and most staying until Monday morning.

TRADERS FAQS

* Please read thoroughly even if you have traded at the Festival before *

What does Glastonbury Festival look for from applicants?

The presentation and appearance of your stall is important as is the goods you are proposing to sell. The online application process requires you to upload photos of your stall and products. If you do not have photos of your stall, we would need to see a sketch or artists impression of how your stall would look if it were at Glastonbury Festival 2019. Applications with no photos/sketches are incomplete and will not go through to the selection process. We look for creative and aesthetically pleasing stalls which fit in with the ethics of the Festival and are keen for the Festival Markets to be full of good quality food/products, at a fair price.

We recognise the efforts made by traders and in 2015 we introduced the Glastonbury Festival Trader Awards incorporating the Sustainable Green Trader Awards. We will be awarding traders again in 2019 in the following categories:

Sustainable Food Trader Award – Prize of free pitch for the next Festival
Sustainable Non Food Trader Award – Prize of free pitch for the next Festival
Best Dressed Stall – Half price stall for next Festival

You can see details of the winners for 2017 here.

Due to the size of Glastonbury it is beneficial to have some experience of working at other Festivals, particularly so for food traders. Feedback from other traders tells us previous experience is invaluable especially when planning stock levels and staffing.

When completing your application, please ensure stall and pitch sizes are accurate. We need to know precisely what space you require rather than just a guess, we use the information you give us to plan our market areas and are unable to make changes once space has been allocated. We request four measurements from you – stall width and depth and pitch width and depth. Stall sizes must include your trading structure and any additional kitchen/preparation area you may have. The pitch sizes need to include your stall as well as an exact width for guy ropes/tow hooks and in terms of depth, space for any essential onsite vehicles, trailers, caravans, campervans and space for your staff to camp. Please remember space is at a premium and onsite vehicles and caravans will be limited. Entry to your stall will be via a gate leading into the back of the market area rather than through the front of your stall therefore please ensure the pitch size you give is exact. We will be asking successful applicants to draw their pitch layout which must include the stall itself, all allocated onsite vehicles and the area required for camping.

Is there anything I am not allowed to sell?

In your application we would ask that you give details of everything you wish to sell onsite. Successful applicants will be advised in their Offer to Trade of any products listed on their application which cannot be sold. We are very careful to minimise product clashes across site and selling products without prior authorisation from the Main Markets Office will be considered a breach of the Terms & Conditions. Contraband items are detailed in our Terms and Conditions which form part of the application process.

We are working hard behind the scenes to significantly reduce the amount of single-use plastic on site.  More information on this will be provided before our Offers to Trade are finalised so please keep an eye on the website and your Trader Dashboard for more information. In the meantime if you propose to sell drinks then please do include cans on your application.

How much does a pitch cost?

Each pitch is priced individually therefore it is difficult to provide a reliable estimation of the price of a pitch until we have completed our selection process. Prices are based on a number of factors including (but not exclusively) the location, the trading space, the prices and types of products being sold and the number of staff passes allocated.

We only have a limited amount of space and tickets available for market traders therefore if you are successful, you may not be allocated exactly the space or tickets requested in your application.

Additional costs will include a fee for your standpipe (if a food trader, or specifically requested). Power and direct water connections are charged for separately. All prices are subject to VAT.

What if I don’t need a pitch, can I just walk about and sell my goods?

All approved traders must have a static pitch from which to trade. Mobile/roaming traders and fly-pitchers are strictly prohibited. Anyone found to be selling products without the authorisation of the Main Markets Office will have their items confiscated and may be evicted from site.

How do I apply for a stall on behalf of a charity/campaigning organisation?

The Green Futures Field is home to a number of campaign and charity stalls. Please note that there is no electricity and generators are not allowed on site. If you need power to run your stall please consider other options, for example solar. Vehicles are not permitted to park in this field unless they are an integral part of the stall (for example you trade from a boat or a fire engine). If your application is successful, you will be allocated a short stay vehicle pass to allow you to drop equipment and stock to your stall. Your vehicle will then need to be parked in the Festival car park. Stalls in this area have a reduced pitch fee.

To apply, please complete the relevant traders application form, giving as much information about what you do and what you would bring to the Festival. Please include photos and sketches to help with our assessment.

Are there minimum trading days/hours?

All successful traders will be advised in their Offer to Trade of the earliest time they may arrive on site. Dates for 2019 will be either Sunday 23rd or Monday 24th June. Once set up traders can begin trading as soon as they have been given the go ahead by their Market Manager. The minimum trading hours are 10am – 10pm each day between Wednesday 26th and Sunday 30th June, it is up to each trader whether they wish to open longer. Some traders will choose to open on Monday 1st July. Traders cannot leave site before 6pm on Monday 1st July 2019.

What documentation do I need? 

Whether you come to site as a food trader, crew caterer, bar, non-food trader, charity or campaigner, you are operating as a legitimate business and as such have to comply with current legislation. Regardless of whether or not you are selling a product or service to the public, you will need documentation in place, some of which will be requested in advance of the Festival. To include, but not exclusively:-

– Public and Employers Liability Insurance Certificates
– Food traders are required to carry £5m cover
– Non-food traders £1m cover
– Health & Safety Documentation (Policies, Risk Assessments including Fire Risk Assessment, Training Records etc.)
– PAT Test Certification
– Gas Safety Certificates (where applicable)
– Written Scheme of Examination for all pressurized Systems (including coffee machines)
– Food Safety Management System (SFBB, NCASS, COOKSAFE or similar)
– Food Hygiene Training Certificate (food handlers only)
– Written allergen information on all unpackaged foods

Food traders, crew caterers and bars MUST be registered with a Local Authority and must have received a Food Hygiene rating

All food traders, bars and crew caterers will be visited onsite by Food Safety Officers. We operate a RAG (Red, Amber or Green) system whereby each trader is assessed on their compliance with Food Hygiene legislation and awarded a relevant coloured card. Those traders awarded a Green Card, are considered safe to continue trading. Traders receiving Amber cards will have some areas requiring attention and improvement but will be allowed to continue to trade. Any trader considered unsafe will receive a Red Card and will not be allowed to trade until a further inspection has taken place.

One of my staff has a public ticket, is this ok?

Entry for public ticket holders is from Wednesday 26th June, your staff member will not be able to enter site beforehand. Access to the back of the market areas is restricted therefore if your application is successful you would need to request permission by email in advance of the Festival. Please be aware staff camping areas are limited.

What should I bear in mind before submitting my application?

Use of the Glastonbury Festival logo, name (including just the name Glastonbury/Glasto) and/or images on any goods or promotional material is strictly prohibited. This applies to social media, websites and press coverage.

Ground conditions can become very wet; you must ensure you are prepared by considering a raised floor within your stall (particularly important for food traders) and that your stall is sturdy enough to sustain strong wind and heavy rain throughout the Festival. You and your staff need to be prepared for all weather conditions.

All food must be served in/on disposables made from either wood, paper/cardboard or leaves, this includes straws and pizza trays (pizza boxes are not permitted). The rules around composting are very strict and using non-compliant disposables may mean you are not invited back to trade in the future. Products labelled as compostable may not meet our requirements; Pronto-Pack are our approved wholesaler and will be able to advise successful applicants if unsure.

Fish, charcoal and wood must be from a certified sustainable source.

The collection of cash or data on behalf of charities/campaigning organisations is prohibited without prior permission from the Main Markets Office. This includes a collection box on the front of your stall.

Sub-contracting, sub-letting or the sharing of a stall or any part of a stall is strictly forbidden. We expect the Trader applying to be the Trader running and managing the stall on site.

No Generators are allowed on-site.

Traders successful in their application must only sell approved goods at prices specified in their application and agreed with the Main Markets Office. The festival reserves the right to restrict your product list. Traders found to be selling products on site which are not on their application form risk not being invited to trade in future.

Traders wishing to sell goods or services to festival goers in advance of the Festival (ie. Pre-orders) must have prior permission from the Main Markets office

Hundreds of Deaf and disabled customers, artists and crew are on site every year. Click here to download a PDF of Access Guidelines for Traders. 

When will I find out if I have been successful in my application? 

We will contact each applicant by March 1st 2019 to advise them of the outcome of their application.

If I am successful, what happens next?

Successful applicants will be emailed an offer to trade giving them lots of information including full details of the pitch location and size we are offering, how many tickets and vehicle passes have been allocated and the price. If you wish to accept our offer, you will need to agree to the Traders Terms and Conditions and complete a survey to allow us to begin our 2019 Sustainability Audit. The offer will also contain information about the ordering of power and direct water connections (if required).

I am a food trader, how do I get more stock during the Festival?

We work hard to minimise vehicle movement therefore rather than having masses of delivery vehicles driving around the site, we have a variety of approved wholesalers who are able to supply a wide range of products including chilled and frozen foods, disposables, gas, fruit and vegetables, meat, milk, bread, charcoal, refrigeration and ethical produce. These wholesalers deliver to stalls both before and during the Festival, in addition there is an onsite wholesale market which traders can visit on foot to collect supplies. Further information will be available as part of the application process. Please note we have a strict policy regarding on-site deliveries and we strongly recommend you check the details of our on-site wholesalers before you enter any agreements with a foodservice wholesaler as they may not be allowed on site.

GDPR

Your application data will only be used within the Festival office for the purpose of assessing suitability for trading at Glastonbury Festival. Email addresses of successful food traders will be passed onto the approved wholesalers to allow the sharing of price lists and other relevant information. Your details will not be shared or sold to any third parties. If you wish for us to delete your data after the 2019 Festival, please email markets@glastonburyfestivals.co.uk

I am a healer, how do I apply?

Please use the contact form on the website under the heading ‘other enquiries’

How do I apply to trade?

We have changed the application process slightly this year. In order to complete an application form, please first register onto our new application system by inputting your email address and choosing your password. You will then be emailed a link to confirm your registration. When you log in to the application system, you will see on your ‘dashboard’ tabs to access the application forms.

If you are applying to sell consumables (food and/or non-alcoholic drinks) to the Festival goers, please complete a Food Traders application. If you are a crew caterer, please complete the Crew Caterer application form. If you are applying for more than one stall please complete one application form per stall. Applicants wishing to apply for multiple options, for example, one crew food and one public serving stall, will need to complete the different forms.

Your application will be automatically saved as you progress through the pages. If you need to go back a page, please click the relevant sub-heading at the top (underneath Create Application) Clicking on the ‘home’ button will ensure details are saved up the last completed page. You can return to the part completed application form at any time before 5pm on 14th November which is the closing date for applications; please ensure you submit by this time and date.

By logging onto your ‘dashboard’, you will be able to find out the status of your application and at the end of February the system will be updated to let you know if your application was successful. At this point (if successful) your offer document will be visible on the dashboard and further documentation such as an invoice will be added at a later date.

Please keep your login details safe as you will need them if you wish to apply next year

To register, please click this link.

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