Trading at Glastonbury


traders - 9

Thousands of food traders, charities, campaigning organisations and peddlers of the bizarre and unique apply to trade at Glastonbury Festival each year. Pitches are not allocated on a first come first served basis, we assess each application on its own merit so please give as much information as possible including photographs of your pitch and products. We price each stall individually, based on the location, the number of staff allocated, the size of stall, the products being sold and so on. There will be more than 170,000 people on site at the busiest, with the public arriving from Wednesday morning onwards and most staying until Monday morning.

There won’t be a Festival in 2018 so 2017 is the last year before a break.

TRADERS FAQS

Please read thoroughly even if you have traded at the Festival before.

What does Glastonbury Festival look for from applicants?

The presentation and appearance of your stall is important as is the goods you are proposing to sell.  The online application process requires you to upload photos of your stall and products. If you do not have photos of your stall, we would need to see a sketch or artists impression of how your stall would look if it were at Glastonbury Festival 2017, applications with no photos/sketches are incomplete and will not go through to the selection process. We look for creative and aesthetically pleasing stalls which fit in with the ethics of the Festival. We are keen for the Festival Markets to be full of good quality food/products, at a fair price.

We recognise the efforts made by traders and back in 2015 we introduced the Glastonbury Festival Trader Awards incorporating the Sustainable Green Trader Awards. There are four categories:

Sustainable Food Trader Award – Prize of free pitch for the next Festival

Sustainable Non Food Trader Award – Prize of free pitch for the next Festival

Best Dressed Stall – Half price stall for next Festival

People’s Choice  – Voting takes place via Twitter. Recognition as the best food onsite, what an accolade!!!

You can see details of the winners for 2016 here.

Due to the size of Glastonbury it is beneficial to have some experience of working at other Festivals, particularly for food traders. Feedback from other traders tells us previous experience is invaluable especially when planning stock levels and staffing.

When completing your application, please ensure stall and pitch sizes are accurate. We need to know precisely what space you require rather than just a guess, we use the information you give us to plan our market areas and are unable to make changes once space has been allocated. We request four measurements from you – stall width and depth and pitch width and depth. Stall sizes must include your trading structure and any additional kitchen/preparation area you may have . The pitch sizes need to include your stall as well as an exact width for guy ropes/tow hooks and in terms of depth, space for any essential onsite vehicles, trailers, caravans campervans and space for your staff to camp. Please remember space is at a premium and onsite vehicles and caravans will be limited. Entry to your stall will be via a gate leading into the back of the market area rather than through the front of your stall therefore please ensure the pitch size you give is exact. We will be asking successful applicants to draw their pitch including their stall, onsite vehicles and camping.

Is there anything I am not allowed to sell?

The list of products and services which cannot be sold without prior authorisation form part of the Terms and Conditions available upon application.

How do I apply for a bar?

Please send details and photographs via email to markets@glastonburyfestivals.co.uk  and we will pass them on to the person responsible for bars.

What if I don’t need a pitch, can I just walk about and sell my goods?

All approved traders must have a static pitch from which to trade. Mobile/roaming traders and fly-pitchers are strictly prohibited. Anyone found to be selling products without the authorisation of the Main Markets Office will have their items confiscated and may be evicted from site.

How do I apply for a stall on behalf of a charity/campaigning organisation?

The Green Futures Field is home to a number of campaign and charity stalls. To apply, please complete the relevant traders application form giving as much information about what you do and what you would bring to the Festival including photos/sketches. There is no electricity in this area and generators are not allowed, if you need power to your stall, you could look into solar power as a green alternative. Also, no vehicles are allowed to park within an allocated pitch in this area unless they are an integral part of the stall (for example you trade from a boat or a fire engine) If your application is successful, you will be allocated a short stay pass to allow you to drop your equipment/stock to your stall and then park your vehicle in the Festival car park.  Stalls in this area have a reduced pitch fee.

Are there minimum trading days/hours?

All successful traders will be advised in their Offer to Trade of the earliest time they may arrive on site. Dates for 2017 will be either Sunday 18th or Monday 19th June. Once set up traders can begin trading as soon as they have been given the go ahead by their Market Manager and, where applicable, the other relevant teams (Food Safety, Gas etc). The minimum trading hours are 10am – 10pm each day between Wednesday 21st and Sunday 25th June, it is up to each trader whether they wish to open longer. Some traders will open on Monday 26th June. Traders cannot leave site before 6pm on Monday 26th June 2017.

What documentation do I need to trade at Glastonbury Festival? 

Whether you come to site as a food trader, crew caterer, non-food trader, charity or campaigner, you are operating as a legitimate business and as such have to comply with current legislation.  Regardless of whether or not you are selling a product or service to the public, you will need to bring certain documentation to site which must be available for inspection at all times in case of need.  To include, but not exclusively:-

Public, Employers and Employees Liability Insurance Certificates

• Food traders are required to carry £5m cover

• Non-food traders £1m cover

Health & Safety Documentation (Policies, Risk Assessments including Fire Risk Assessment, Training Records etc.)

PAT Test Certification

Gas Safety Certificates (where applicable)

Written Scheme of Examination for all pressurized Systems (including coffee machines)

Food Safety Management System (SFBB, NCASS, COOKSAFE or similar)

Food Hygiene Training Certificate (food handlers only)

Written allergen information on all unpackaged foods

All Food traders and crew caterers will be visited onsite by one of the Food Safety Officers. We operate a RAG (Red, Amber or Green) system whereby each trader is assessed on their compliance with Food Hygiene legislation and awarded a relevant coloured card. Those traders awarded a Green Card, are considered safe to continue trading. Traders receiving Amber cards will have some areas requiring attention and improvement but will be allowed to continue to trade. Any trader considered unsafe will receive a Red Card and will not be allowed to trade until a further inspection has taken place.

One of my staff has a public ticket, is this ok?

Entry for public ticket holders is from Wednesday 21st June, your staff member will not be able to enter site beforehand. Access to the back of the market areas is restricted therefore if your application is successful you would need to advise us by email.

What should I bear in mind before submitting my application?

Use of the Glastonbury Festival logo, name and/or images on any goods or promotional material is prohibited. This also applies to websites and social media.

Ground conditions can become very wet; you must ensure you are prepared by considering a raised floor within your stall (particularly food traders) and that your stall is sturdy enough to sustain strong wind and heavy rain throughout the Festival. You and your staff need to be prepared for all weather conditions.

All food packaging must be made from either wood, paper/ cardboard or leaves and this includes straws and pizza trays (pizza boxes are not permitted). The rules around composting are very strict and using non-compliant disposables may mean you are not invited back to trade in the future. Products labelled as compostable may not meet our requirements; successful applicants will be advised of what is permitted.

Fish, charcoal and wood must be from a certified sustainable source.

The collection of cash or data on behalf of charities/campaigning organisations is prohibited without prior permission from the Main Markets Office. This includes a collection box on the front of your stall.

Sub-contracting, sub-letting or the sharing of a stall or any part of a stall is strictly forbidden. We expect the Trader applying to be the Trader running and managing the stall on site.

No Generators are allowed on-site.

Traders successful in their application must only sell approved goods at prices specified in their application and agreed with the Main Markets Office. The festival reserves the right to restrict your product list.

Traders wishing to sell goods or services to festival goers in advance of the Festival must have prior permission from the Main Markets office

Hundreds of Deaf and disabled customers, artists and crew are on site every year.  Click here to download a PDF of Access Guidelines for Traders

How do I apply for a trading pitch?

 

Application forms to trade at the 2017 Festival were available between 3rd October and 23rd November 2016 and have now closed to allow the selection process to take place. Many thanks to all that applied.

When will I find out if I have been successful in my application? 

We will contact each applicant by March 1st 2017 to advise them of the outcome of their application.

If I am successful, what happens next?

Successful applicants will be emailed an offer to trade giving them lots of information including full details of the pitch location and size we are offering, how many passes and vehicle passes have been allocated and the price. If you wish to accept our offer, you will need to agree to the Traders Terms and Conditions and complete a survey to allow us to begin our 2017 Sustainability Audit. The offer will also contain information about the ordering of power (if required).

I am a food trader, how do I get more stock during the Festival?

We work hard to minimize vehicle movement therefore rather than having masses of delivery vehicles driving around the site, we have a variety of approved wholesalers who are able to supply a wide range of products including chilled and frozen foods, disposables, gas, fruit and vegetables, meat, milk, bread, charcoal, refrigeration and ethical produce. These wholesalers deliver to stalls both before and during the Festival, in addition there is an onsite wholesale market which traders can visit on foot to collect supplies. Further information will be sent out to successful applicants in April.

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